Gentari Go rewards programme

Go green and earn your rewards

As a registered user, you’ll accumulate points for each successful electric vehicle charging session and other sustainable actions that contribute to reducing carbon footprint. These points can be redeemed for vouchers, including charging credits and discounts. Stay tuned for additional rewards in the near future!

To participate in our Gentari Rewards program, sign up as a user and begin charging your electric vehicle to start earning points!

When will I get my Gentari Rewards?

Gentari points will be rewarded immediately after completing every EV charging sessions.

How can I redeem my points?

In the app, please tap on "Rewards" and choose your preferred rewards under "Gentari Go Promotions.”

Do points have an expiration date?

Currently, the points you accumulate have no expiry date.

How can I view the history of my point transactions?

You can view the rewards or points under ‘Gentari Rewards’ and tap on ‘My Points History.’

Is it possible to transfer my points to another Gentari Go registered user?

Currently, you are not allowed to transfer any Gentari Rewards including points.

Can I request a refund for the redeemed Gentari Rewards?

No, the redeemed Gentari Rewards are not refundable.

What should I do if I have an issue with my points?

Please contact us via WhatsApp at +6017 623 5153 or through email at greenmobility@gentari.com.